At Motsepe Casino, we are committed to promoting safe, responsible, and enjoyable gaming experiences. While gambling can be entertaining, we recognize that it carries risks and may not be suitable for everyone. This page outlines tools, resources, and policies to help you stay in control.
Our Commitment to Responsible Gaming
- We adhere to strict regulatory standards and partner with organizations like NCPGSA (National Responsible Gambling Programme South Africa).
- All games are designed for entertainment, and we encourage players to gamble responsibly.
- Underage gambling is strictly prohibited.
Signs of Problem Gambling
Gambling should never interfere with daily life. Be aware of these warning signs:
🔹 Spending more money or time than intended.
🔹 Chasing losses or borrowing money to gamble.
🔹 Neglecting work, family, or personal responsibilities.
🔹 Hiding gambling habits from loved ones.
If you recognize these behaviors, seek help immediately using the resources below.
Tools to Stay in Control
1. Set Personal Limits
- Deposit Limits: Restrict how much you can deposit daily, weekly, or monthly.
- Loss Limits: Set a maximum loss threshold to avoid overspending.
- Time Alerts: Receive reminders after a specified playtime.
Adjust these limits in your Account Settings or contact support for assistance.
2. Self-Exclusion
If you need a break:
- Temporary Exclusion: Suspend your account for 24 hours, 7 days, 1 month, or longer.
- Permanent Closure: Request full account closure via [email protected].
During exclusion, you will not receive promotional emails or access your account.
3. Reality Checks
Enable pop-up notifications to track your session duration and spending.
Support Resources
If you or someone you know needs help, contact these organizations:
- National Responsible Gambling Programme (NRGP) South Africa
Helpline: 0800 006 008
Website: www.responsiblegambling.org.za - Gamblers Anonymous South Africa
Helpline: 072 900 0094
Meetings: www.gamblersanonymous.org.za - Gambling Therapy (Global Support)
Website: www.gamblingtherapy.org
Underage Gambling Prevention
- We verify the age of all players during registration.
- Minors caught using the platform will have accounts closed and winnings forfeited.
- Report underage gambling to [email protected].
For Friends & Family
Concerned about a loved one’s gambling habits?
🔹 Learn to recognize problem gambling signs here.
🔹 Contact our team for guidance on account restrictions.
Our Responsibility
- We monitor gameplay for risky patterns and may intervene with support options.
- All games use certified RNGs (Random Number Generators) for fair outcomes.
- We prohibit aggressive advertising targeting vulnerable individuals.
Remember:
🎲 Gambling is entertainment, not a way to solve financial problems.
🎲 Set a budget and stick to it.
🎲 Never chase losses.
Play Responsibly. Stay in Control.
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